Terms and Conditions

Effective Date: February 21, 2025

Welcome to Sniffle Saviour! By using our website (the “Site”) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

Sniffle Saviour is a third-party reseller of the products sold on this website, not the manufacturer.
All product information, descriptions, and usage recommendations are provided as is and are based on manufacturer guidelines.
By using this website and purchasing from us, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

2. Product Disclaimer

Our products are not a substitute for medical advice. Always consult a licensed healthcare provider before use.
We do not guarantee that products will be suitable for all individuals. Please review the ingredients and consult a doctor if you have allergies or sensitivities.
Results may vary from person to person.

3. Ordering & Payments

All prices are listed in United States Dollars and are subject to change without notice.
We accept the payment method indicated at checkout. All transactions are securely processed.
Orders are processed within 1-3 business days, excluding weekends and holidays.

4. Shipping & Delivery

We currently ship to all countries.
Estimated shipping time is 1 – 5 business days, but delays may occur due to unforeseen circumstances.
Customers are responsible for providing accurate shipping details. Sniffle Saviour is not liable for lost packages due to incorrect addresses.

5. Returns & Refunds

For hygiene and safety reasons, we do not accept returns on opened or used products for hygiene and safety reasons.
If you receive a damaged or defective item, please contact us for assistance within 5 days of delivery.
See our Refund Policy for full details.

6. Limitation of Liability

Sniffle Saviour is not liable for any adverse reactions, misuse of products, or damages arising from the use of items purchased on this website.
Our maximum liability for any claim is limited to the total amount paid for the product in question.

7. Intellectual Property

All content, images, and branding on this website are the property of Sniffle Saviour. Unauthorized use or reproduction is strictly prohibited.

8. Changes to Terms

Sniffle Saviour reserves the right to modify these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of any changes.

9. Contact Information

For any inquiries, please contact us at:

📧 Email: snifflesaviour@gmail.com

Return and Refund Policy

Refund Policy

Effective Date: February 21, 2025

At Sniffle Saviour, customer satisfaction is important to us. Please read our Refund Policy carefully before making a purchase.

1. Returns & Exchanges

Due to the nature of our products, we do not accept returns on opened or used items for hygiene and safety reasons.
If your order arrives damaged, defective, or incorrect, you must contact us within 2 days of delivery for a replacement or store credit.

2. Refunds

Refunds are issued only for orders that meet the eligibility criteria, including:
✅ Damaged or defective items (must provide photo proof)
✅ Incorrect item received (must remain unopened and unused)
Refunds will be processed to the original payment method within 10 business days after approval.

3. Order Cancellations

You may cancel an order within 12 hours of purchase. Once an order has been processed or shipped, cancellations are not possible.

4. Non-Refundable Items

Opened or used products
Digital gift cards or promotional items
Items not purchased directly from Sniffle Saviour

5. Shipping Costs

Customers are responsible for return shipping fees unless the item was received damaged or incorrect.

6. Contact for Refunds

To request a refund or report an issue, please email snifflesaviour@gmail.com with:

📦 Order number

📷 Photo of the issue (if applicable)

💬 Brief description of the problem

Terms and Conditions

Return and Refund Policy

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